Experience:

Humana Inc.

500 West Main St.

Louisville KY 40202

Regulatory Affairs specialist:

10/98 - Present

Work with Federal and state regulators to insure that all Humana entities and subsidiaries are in compliance with Federal and state insurance law. Maintain Licenses for all Humana entities in nine states. Maintain all annual, quarterly and monthly reports for said entities. Work as a liaison for federal and state examiners during audits and examinations. Center post all Y2K readiness disclosures to federal and state agencies. Report to the Vice President of Compliance on current issues and Licensure status. Working team to create compliant Internet and Intranet web pages for operational business groups.

 

Sears Regional Credit Card Operations Center

12201 Bluegrass Parkway

Louisville, KY 40299

(502) 266-3420

Sears MasterCard Compliance Manager:

1/98 to 8/98

Supervise and conduct Internal audits for compliance with state and federal law. Responsible for compliance of all products. Interpret new legislation and apply to training and operations procedures. Reported quarterly to the Vice President of Compliance on current issues and ongoing internal audits.

Sears MasterCard Fraud Management Team Manager:

7/97 to 1/98

Manage Fraud Department consisting of 15 Fraud Investigators, 1 Fraud supervisor and 1 Fraud Project Manager. Responsible for Risk area of the entire MasterCard portfolio. Reported to the Vice President of Risk Management quarterly on current fraud trends and preventative steps being taken.

Sears MasterCard Fraud Management Project Manager:

1/97 to 7/97

Analyze existing data for fraud trends to improve existing fraud prevention measures and provide measures for new products. Responsible for Fraud Management Y2K compliance. Report to Fraud Management Team Manager weekly on current projects.

Sears MasterCard Fraud Management Operations Supervisor:

6/96 to 1/97

Manage day to day operations for 10 Fraud Investigators, including training, scheduling and associate development. Report to Fraud Management Team Manager weekly on current projects.

Sears MasterCard Security Team Leader:

12/95 to 6/96

Manage team or 5 Fraud Investigators. Developed all procedures and security measures for the MasterCard product as it. MasterCard was still in start up and I was hired to create the security Department (latter renamed Fraud Management).

Sears Card Fraud Team Leader:

6/95 to 12/95

Manage day to day operations for 10 Fraud Investigators, including training, scheduling and associate development. Report to Fraud Management Team Manager weekly on current projects.

Sears Card Fraud Investigator:

5/94 to 6/95

Investigator Credit Card fraud cases. Work with local and national law enforcement agencies to prosecute suspects.

Sears Card Authorizations:

1/94 to 5/94 Review existing accounts for risk before raising lines of credit to accommodate store sales. Sears Card Detail Management: 2/93 to 1/94 Film and retrieve documents to be used for investigation. Education:

Spalding University

Louisville KY 99-

Current Adult evening Student in Business

University of Louisville:

Louisville, KY 89- 93

English major / Philosophy Minor

Sears Team Management Training

July 1997 to November 1997

A very comprehensive training which include classes in coaching, interviewing, Equal Rights Amendment, diversity, communication, presentation, and disciplinary action within the law.

Received certification in November 1997 after passing an examination.

Micro Computer Solutions

Louisville, KY

Received training in Lotus 123- Beginner through Macro classes.

Fred Pryor Seminars

Louisville, KY

Project Management

University of Louisville:

Louisville, KY

Business Writing, professional education course

Technical skills / Software:

Software: Microsoft Windows: 3.1, 95,97,NT, Microsoft Office 97, Microsoft Front page, Microsoft Project Manager, Microsoft Internet Explorer, Lotus Smart suite 97, Lotus Notes, Corell Wordperfect suite

Netscape Composer, Netscape Navigator

Language/ Code: JavaScripts, Pearl, HTML.